Frequently asked questions
You may cancel your order prior to such item being shipped. Please contact us at support@harflawn.com if you want to cancel an order and we will assist you.
You can find all available products on our site through a simple search.
Enter the collection or product name in the search bar at the top left of the page, or search by collection under 'Shop' on our navigation menu.
After searching, you can filter your results in the ‘Search Results’, view the products, then add the items you want by clicking ‘Add to Cart’.
Go to the shopping cart icon at the top right corner of any page. From there you can manage the content of your shopping cart.
• To delete a product, click the ‘x’ symbol beside the specific product. • To change the quantity of a product, click the product quantity box and select the number you want to order.
• To use a promo code, click ‘Enter a promo code’ and enter the code in the box then click ‘Apply’
• To add a note, click the ‘Add a note’
Orders might get cancelled due to a number of reasons, including: • Stock availability. It is most likely that your product ran out of stock before we could process your order. • Payment issues. Your payment did not go through or we were not able to verify your payment details. • Delivery address issues. You may have accidently entered an incorrect or incomplete delivery address which we couldn’t process. We do not charge for cancelled orders. In case, your order, or part of it, is cancelled, you will be refunded for the cancelled products.
Once you purchase a digital product, you can use it as often as you want for commercial and personal purposes. You only need to pay once, and the digital product is licensed for use as per our purchased digital content license terms available here.
Once an order is placed successfully, we will immediately email the digital product download link, with access to the high resolution files, to your email address used for the purchase.
Please ensure that you use the correct email address to purchase the order. If you used the correct email address but did not receive the download link email, please check the spam/junk folder in your email.
If you encounter a problem with your download, please get in touch with us.
The download link will expire 30 days after the purchase date.

